Everyday, "SO-TA Official StoreThank you very much for using ".
With the opening of the new online store, Studio Sota Store, we are now moving the site.
We apologize for any inconvenience this may cause and appreciate your understanding.
SO-TA Official StoreIf you have a purchase history on this site, please proceed to activate your account.
Please click the "Enable Account" button in the email text of "Studio Sota Store Request to Activate Customer Account" and set the initial password for your new account.
[Note] The following contents will be changed due to the online store transition.
■URL
With the online store migration,URLwill be changed.
■Notice of shipping of purchased items from the old online store
Old online store(2024year7month23day(fire)Previously)For orders accepted through the old online store, please visit theSO-TA Official StoreWe will contact you regarding shipping.
You can also check your purchase history on the new online store, Studio Sota Store, but the system has a status of "Paymented" and "Shipped".
20247month11You can already check your order history by the date, but after that (7month23It may take some time for your order history to be displayed on the old online store.
■Payment method(PayPal・Carrier payment・Rakuten Pay)About
The old online store was able to place an order using the above payment methods, but the new online store is unable to place an order using the above payment methods. Please use a different payment method.
■About products released in the same month
The new online store, Studio Sota Store, will allow you to reserve all the products released in the same month.
Multiple pre-ordered items1If you order all pre-orders at once, all pre-order items will be shipped together after they are released.
Please be sure to read and understand the product page and shopping guide before making your reservation.
*Some products are excluded.
*If the release of some pre-ordered products is postponed, all postponed products will be shipped together after they have been released.
■Account
Due to the migration of the online store, the old online store (2024year7month23day(fire)Based on the purchase information from the previous article, we have created a new online store, Studio Sota Store (2024year7month24day(water)We are currently transferring information to (from now on).
Your account information has also been migrated to the new site, so please click the "Enable Account" button in the email text of "Studio Sota Store Request to Activate Customer Account" which is sent separately by email and set the initial password for your new account.
※iCloudThere have been many cases where customers who use carrier emails on mobile phones do not receive emails. We apologize for the inconvenience, but we recommend that you review your security settings and change your email address to something other than carrier email.
Those who have set up domain-specific reception to prevent spam, etc. cannot use the services that use emails on this website. [so-ta.store@so-ta.com]Please set up domain-specific reception.
[Confirmation of account migration]
After activating your account, please log in to the new online store and check your registration information.
If multiple accounts are confirmed using the same email address from the account information you registered on the old online store, we will transfer the information to the new online store using the account information with a large order history. If there is an error in your name, address, etc., please change your registration information from the My Page of the New Online Store.
*If you use multiple email addresses on the old online store, an account will be created for each email address, so there is a possibility that you will receive multiple emails to activate your account. Multiple accounts1You can integrate it into one process. If you would like to use this service, please contact us by contacting us with the email address set for the account you wish to merge.
If you cannot find an email or think it has not been received, please check your spam folder or other email address. If you do not receive your order after waiting several days, please contact us below with the registered email address.
For inquiries regarding account migration, click here
https://store.so-ta.com/pages/contact
【About distribution of email newsletter】
If either "Receive email newsletter distribution" or "Receive sales or latest information" is enabled on the old online store, the email newsletter will also be distributed from the new online store.
If you would like to unsubscribe from the email newsletter, please proceed with the unsubscribe process by clicking "Unsubscribe" in the email newsletter sent from the new online store.
If you would like to receive a new email newsletter, please register via "Membership Registration" on the online store top.
We will continue to strive to improve our services so that our customers can enjoy shopping online as well.
We look forward to your continued support of Studio Sota.