Contact Us | SO-TA Official Store

Please feel free to contact us.

Your name

Your email

Phone number

Postal code

Prefecture

City / ward / town / village

Street address / building name

Inquiry type

Product name

Please enter the product name (inquiries about capsule toys and previously released products are also welcome).

Product color (optional)

Qty

Use this if multiple color variants of the same product are affected, or two or more parts are missing.

Place of purchase (optional)

Approximate purchase date (optional)

Order number

Your order number starts with "TS" and appears in your order confirmation email. Please enter only the digits after "TS" (for online store purchases).

Your message

For damaged or defective items, please reply to the email from our staff with photos that clearly show the item's condition.